Return Policy – Velin By Rosy

At Velin By Rosy, we take pride in delivering quality garments that meet your expectations. If for any reason you’re not fully satisfied with your purchase, we offer a 5-day return policy on all dresses.

Eligibility Criteria

• Items must be unused, unwashed, and returned in their original condition.
• All tags, labels, and packaging must be intact.
• Returns must be initiated within 5 days of the delivery date.

How to Initiate a Return

To request a return, please contact our customer care team at connect@velinbyrosy.com or via WhatsApp at +91-99807 39923 within 5 days of receiving your order. Kindly share your order number and reason for return to help us process it smoothly.

Important Notes

• We currently do not offer exchanges.
• Return shipping charges (if applicable) are the customer's responsibility unless the item received is damaged or incorrect.
• Once your return is received and inspected, we will notify you about the approval and process the refund as per our refund policy.

For any further queries, please reach out via our Customer Care section.